Data Loss Prevention

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  • 1.  Restarted FileReader

    Posted Oct 30, 2018 06:56 AM

    someone faced below issue ? how can we stop this issue ,as it is restarting frequently only for one of the detection server.

    Summary Restarted FileReader
    Detail FileReader process was restarted because it went down unexpectedly.


  • 2.  RE: Restarted FileReader

    Posted Oct 30, 2018 04:10 PM

    Check below and see if it helps:

    https://www.symantec.com/connect/forums/filereader-process-was-restarted-because-it-went-down-unexpectedly-web-dlp-14

    THanks!



  • 3.  RE: Restarted FileReader

    Posted Nov 08, 2018 09:38 AM

    You can try to increase the memory allocated for the filereader but bottom line is that these errors will occur. The acceptable frequency will be unique to your implementation.