Endpoint Protection

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  • 1.  Risk found no information given

    Posted May 26, 2017 11:30 AM

    On a unmanaged client SEP scan shows it found 1 Risk.  However nothing is displayed in status or in the logs.  Has anyone had this same issue and if so did you find a cause?

     

    Thank you



  • 2.  RE: Risk found no information given

    Posted May 26, 2017 11:32 AM

    What was the name of it? Anything show in Risk log? Name/ocation? What is the exact SEP version?



  • 3.  RE: Risk found no information given

    Posted May 28, 2017 02:44 AM

    Nothing shows in the risk or threat protection logs

    Symantec(tm) Endpoint Protection Version 14 (14.0 MP1) build 2349 (14.0.2349.0100

    I spoke with syamntec enterprise support. They see the one risk found and also cant find anything in the logs.  They beleive it might be a file that cannot be accessed. However they cannot say for sure.  Prior to this we had detected supicious traffic reaching out to a yahoo IP address, with no browsers opened.

    We have reimaged the PC and it appears to be resolved.  We are keeping a close eye on all activity.