Client Management Suite

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  • 1.  Rookie needs help with PCAnywhere Agent connection /wAltiris ClMgmt

    Posted Jul 05, 2012 01:17 AM

    Hello we are just starting off the with Altrirs Management console our priority is the get the PCAnywhere agent working so we can remote control client computers.

    We have the Symantec Managemet Platform 7.1 Sp2, with a ton of other items, among other the Dell Management Console and the PCAnywhere solution 12.6.7. this is running on a all in one setup Windows 2008 R2 server.

    Our client machine are  Windows 7 32bit sp1 with full UAC enabled.

    -Symantec Management agent 7.1.15280.82.80 is installed with other modules including the
    - pcAnywhere agent 12.6.8096

    When deployed the pcAnywere agent is setup setting - Windows Use AD authenication type,  We added a group - user and a domain admin account -superuser all other settings are default.

    When I use the console to conenct : Action \ Remote management \ remote control \ I find the target computer connect, I am then prompted with the logon screen,  none of the credentials I supply allow the login,  I tried user how of a member of the AD group set up as User, and the domain admin setup as the superuser.

    So  the Awhost32.exe on the client computer using the  the AD authenication, how do I fix this ?

    I found the C:\ProgramData\Symantec\pcAnywhere\aw.pl9 log file

    it shows my connection attemps with an domain account these fail.

    I was finaly able to connect by usig the Local computer Admin account. (not my intended setup at all)

    20120705 0033>  <01>  <Hôte démarré>  <03>  <TCP/IP>  <06>  <"C:\PROGRA~2\Symantec\PCANYW~1\Hosts\PCANSH~1.BHF">  <18>  <0001-067A-0000-0000-0000-0000>
     <20120705 0042>  <38>  <Alerte d'authentification d'hôte>  <27>  <backup>
     <20120705 0042>  <38>  <Alerte d'authentification d'hôte>  <27>  <backup>
     <20120705 0043>  <38>  <Alerte d'authentification d'hôte>  <27>  <backup>
     <20120705 0043>  <38>  <Alerte d'authentification d'hôte>  <27>  <backup>
     <20120705 0043>  <38>  <Alerte d'authentification d'hôte>  <27>  <lapointe\backup>
     <20120705 0043>  <38>  <Alerte d'authentification d'hôte>  <27>  <lapointe\backup>
     <20120705 0043>  <07>  <Echec de connexion hôte - Echec d'ouverture de session>  <03>  <TCP/IP>  <08>  <>
     <20120705 0043>  <01>  <Hôte démarré>  <03>  <TCP/IP>  <06>  <"C:\PROGRA~2\Symantec\PCANYW~1\Hosts\PCANSH~1.BHF">  <18>  <0001-067A-0000-0000-0000-0000>
     <20120705 0050>  <06>  <Hôte en session>  <01>  <648KPN1>  <02>  <LRMM-MTL-MGM01>  <03>  <TCP/IP>  <04>  <R>  <05>  <648kpn1\LrmmLocAdmin***>

    So I'm just guessing at how this client works, the awhost32.exe uses the C:\ProgramData\Symantec\pcAnywhere\Hosts\pcaNSHost.BHF file for the Authentication information but my server side Policy does not seem to have trickled down.

    I also noticed a C:\ProgramData\Symantec\pcAnywhere\PC\pcAPolicy.xml file. I was out of date, I had a prevous version of the pcAnywere agent.

    I renamed file, had a Altris cleint agent check for updates and a new file was downloaded pcApolicy.xml but now the awhost32.exe will not run it starts and terminates after a system reboot or when I manualy start it.

    Pointers suggestions please ?

    Naim.

     



  • 2.  RE: Rookie needs help with PCAnywhere Agent connection /wAltiris ClMgmt

    Trusted Advisor
    Posted Jul 05, 2012 08:23 AM

    Go to settings - security - acct mgmt - roles

    Here you can see the default roles.  I would suggest highlighting one of the roles with more or equal privs you want for your remote control users, select action clone and create a custom role.

    Then remove the privs you don't want your custom role to have.  I read somewhere it's best practive to remove roles rather than add them (I in fact had issues adding roles, support helped me sort them out, but I suspect if I started with more than I needed and removed roles I would've been better off).  Obviously you want to be looking at the PCAnywhere privs and adding appropriately.

    Then go to settings - security - acct mgmt - accounts and add your accounts to that role.  We have our set up using domain credentials and at that password prompt we type username/password and our domain name and all is well.



  • 3.  RE: Rookie needs help with PCAnywhere Agent connection /wAltiris ClMgmt

    Posted Jul 05, 2012 09:53 AM

    Thank you for the comments Sally5432,

    I checked the security settings and beginners luck that AD accounts I tried to use to initiate the Remote Control connect where allready member of the Altiris Administrators group.  This group has all of the PCAnywhere permissions.

    I continued my troubleshooting. On one machine I completely uninstall the Altiris client and PcAnywhere agent. Redid the install.  It's at this point that I realized that the PcAnywhere Policy has to pushed out seperately ot the clients.  It's when I do that the  C:\ProgramData\Symantec\pcAnywhere\pcAPolicy.xml get created. but after this occurs the awhost32.exe process dies. It also dies when manualy started.

    Naim



  • 4.  RE: Rookie needs help with PCAnywhere Agent connection /wAltiris ClMgmt

    Posted Jul 06, 2012 09:48 AM

    I opened a support ticket and got get service from Jay from Symantec technical support.

    here is the Troubleshooting we did :

     

    We went in the Mgmt console : Settings / Agent-Plug-ins / Remote Management/ Remote Control / PcAnywhere Settings - Windows ( the policy),

    did a right - click and selected view the policy in xml.

    Jay explained that the previous PcAnywhere agent had a bug, when adding AD users or groups the CDATA field was left black.  So after updating to the latest PcAnywhere agent 12.6.7 you must delete any previouly created entries and recreate them.

    The BAD - Prior

    - <cif filename="" user="domain\SE_PCA_AltrisRmtAccess" isgroup="1" authtype="ADS" usertype="StandardUser">
    <![CDATA[   ]]>  field is blank
     
    the GOOD- after removing and re-adding a user
     
    - <cif filename="ADS.domain+_ers.cif" user="domain\_ers" isgroup="0" authtype="ADS" usertype="StandardUser">
    <![CDATA[ 
    VKuqqKeKj4mlPh4+F3vX49rjlsrrzsmeCa6IKbgZqGm4Waupu5mr6bvZqym.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
      ]]>

     

    Jay explained that the previous version of the PcAnywhere moduale for Altiris had a bug, this was a known issue.  I updated to the lastest version (July 5 2012) but I had remove and re-add the users and groups to the policy for the XML error to be corrected

     

    Naim.