Endpoint Protection

Hi,

After testing SEPM in our test environment, everything worked as planned. Recreated the test in our production environment and have the exact same configuration, the only thing I cannot do is  Run Command On Group i.e. Scan or Update. None of the commands run.

If I select a single client or all clients in the group and use Run Commands on Clients, every single one functions as required.

Is there something I have missed?

TIA

Do you get any error message while running a command.

e.g Right click group...run command on clients....update content.Do you get any error message that time.


....Barkha

None whatsover....

In the Command Status, the scan will show but with o% update. Run the command on the 'Run Command On Client' completes fine.

If I cancel the scan, all clients report they received the command.

Hi,

I am sorrry, but i am not very sure where do you see 0% update.If it isnt too much of effor, can you please put a screen shot.

Also, mean while you can check with the following steps:

If you would like to see the progress on the clients, you will need to edit your antivirus policy to show the status of scans. To do this:
1. Go to Policies
2. Select your Antivirus and Antispyware policy.
3. Right click and choose edit.
4. Select Administrator-definied Scans.
5. Choose the Advanced tab.
6. Under the Advanced tab go to the bottom under Show Progress Options, click the drop-down box and choose Show scan progress or Show scan progress if risk detected.

.....Barkha

Hi,

It's in the Monitors/Command Status - cannot attach a pic at the moment.


I have all the above set.  I was just using the scan as an example. None of the commands run if I Update to Group. Sending commands to one or multiple clients works fine.

Wild goose chase.

Detected the server has a faulty network card. Binned the server and rebuilt. Everything is fine. Thanks for the input.