Ghost Solution Suite

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  • 1.  Run Script fails issue

    Posted Mar 24, 2016 11:29 AM

    I have a simple job that runs a script and captures the image.  I've provided the network team the ports listed on page 35 and 36 of the admin guide, but i am not sure if that is comprehensive.   The capture job works fine if i remove the script step.  The run script fails with the agent reporting the following:

     

    [03/24/2016 13:41:28.192 1968 0] bootstrap.cpp:1129 - Error reading input file.
    [03/24/2016 13:41:29.983 1968 0] bootstrap.cpp:465 GetCfgFilename(): strName = C:
    [03/24/2016 13:41:30.062 1968 0] internal/Configure.cpp:266 Networking was disabled see if we need to go to wrk grp
    [03/24/2016 13:41:30.062 1968 0] internal/Configure.cpp:276 Looks we are coming after create image, No need to go to wrk grp
    [03/24/2016 13:41:30.062 1968 0]  33 is invalid event type
    [03/24/2016 13:42:43.039 1968 0] internal/Configure.cpp:824 - Configuration task was successful. Deleted 'config-failed' value from registry.
    [03/24/2016 13:42:43.054 1968 0] DsAgent.cpp:488 About to serialize objects
    [03/24/2016 13:42:50.355 2288 0] ReplyUpdateComputer.cpp:190 - Error removing registry value.
    [03/24/2016 13:42:50.355 2288 0] ReplyUpdateComputer.cpp:296 - Error reading logevent status from registry.
    [03/24/2016 14:03:49.616 3756 0] RequestSendFile.cpp:727 - CRequestSendFile::DoReceiveFile: caught CIPCError exception
     common\ipc\TcpSocketIpc.cpp:71 - CTCPSocketIPC::Connect Failed to connect
     A connection attempt failed because the connected party did not properly respond after a period of time, or established connection failed because connected host has failed to respond.
    [03/24/2016 14:03:49.616 3756 0] RequestSendFile.cpp:567 CRequestSendFile::HandleMessage : Error Receiving file. DoReceiveFile() returned false.
    [03/24/2016 14:17:18.555 468 0] RequestSendFile.cpp:727 - CRequestSendFile::DoReceiveFile: caught CIPCError exception
     common\ipc\TcpSocketIpc.cpp:71 - CTCPSocketIPC::Connect Failed to connect
     A connection attempt failed because the connected party did not properly respond after a period of time, or established connection failed because connected host has failed to respond.
    [03/24/2016 14:17:18.555 468 0] RequestSendFile.cpp:567 CRequestSendFile::HandleMessage : Error Receiving file. DoReceiveFile() returned false.



  • 2.  RE: Run Script fails issue
    Best Answer

    Posted Mar 24, 2016 01:50 PM

    check pages 8 and 9 of the release notes for the note about file transfer port by default they are the following. 

    " File Transfer TFTP 1025 to 5000 UPD/TCP " 

    This isn't tennable and you will likely want to follow the note on page 9 on how to set this to one specific port and then you can add that to the firewall rules.   

    https://support.symantec.com/en_US/article.DOC9206.html

    Note: To configure the file transfer port, in the Ghost Solution Suite console to use a specific port, navigate to Tools > Options > Global tab. Check the Client/Server file transfer port check-box and set the dedicated port that you want to use.

    Sorry that this information hasn't been included on all of the locations that were published I believe after HF2 for 3.0 I was able to request the note on file transfer port be added to each release note and user guide since.   

    Hope that helps. 



  • 3.  RE: Run Script fails issue

    Posted Mar 24, 2016 02:04 PM

    I does. Appreciate it!



  • 4.  RE: Run Script fails issue

    Posted Mar 24, 2016 02:31 PM

    If i set the port to use 402, the same as the agent comms port, will that cause an issue? does it need to be on its own specific port?