Endpoint Protection

I am looking for any insight to solve why ./sav info -d or any of these give no reply back(-e, -p, -s, etc..).  I have set up the servers the same as all my others, but a hand ful of them will not report back any of the info commands.

I let them sit and run, but even 30 minutes later, nothing.  I have tried uninstalling the product, and reinstalling, but I still get the same lack of response.

The servers are 64 bit RHEL 6.4

[ root@vstore001 symantec_antivirus ]# pwd
/opt/Symantec/symantec_antivirus
[ root@vstore001 symantec_antivirus ]# ./sav info -d
^C
[ root@vstore001 symantec_antivirus ]# ./sav info -e
^C
[ root@vstore001 symantec_antivirus ]#

Hi agentguerry,

What version of SEP for Linux are you using?  Or is this an older SAV for Linux?

Many thanks,

Mick

Here is the rpm version.

Is there an easier way to tell a version?

I think its from around 2012.

[ root@vstore001 hosts ]$ rpm -qil sav-1.0.14-13.i386
Name        : sav                          Relocations: /opt/Symantec
Version     : 1.0.14                            Vendor: Symantec Corporation
Release     : 13                            Build Date: Sun 12 Aug 2012 08:11:47 PM EDT
Install Date: Fri 11 Sep 2015 01:48:33 PM EDT      Build Host: SAVFL-Ub8
Group       : Applications/System           Source RPM: sav-1.0.14-13.src.rpm
Size        : 383384356                        License: Symantec Corporation
Signature   : (none)
URL         : http://www.symantec.com
Summary     : Symantec AntiVirus
Description :
Symantec AntiVirus protects your machine from viruses and some forms of malware.

Thanks for the extra info- that's pretty old!  Definitely try the newer SEP for Linux (SEPFL).  This article should help:

How to install Symantec Endpoint Protection 12.1.5 on supported Linux operating systems
Article URL: http://www.symantec.com/docs/HOWTO101943
 

With thanks and best regards,

Mick