Endpoint Protection

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  • 1.  SAV10 server: LiveUpdate on strike

    Posted Jan 29, 2010 12:46 PM
    We are operating with an SAV10 Primary server executing LiveUpdate to pull definitions, etc. from Symantec - 2ndary servers obtain their definitions from the Primary.
    I have one 2ndary that is failing with the mysterious event log message (source Symantec Antivirus, EventID 16):
    "Download of virus definition file from LiveUpdate server failed. 00000001"

    Is there a less cryptic/more informative narrative for the error & its cause(s)?


  • 2.  RE: SAV10 server: LiveUpdate on strike

    Posted Jan 29, 2010 03:19 PM
    check this document

    Title: 'Error: "Download of virus definition file from LiveUpdate server failed. 00000001" when LiveUpdate runs on a Symantec AntiVirus Corporate Edition server'
    Document ID: 2002110115081048
    > Web URL: http://service1.symantec.com/support/ent-security.nsf/docid/2002110115081048?Open&seg=ent