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Question re SBG 8.0.3's official support for ESX 4.0 (vSphere):

What is the best practice for ESX 4.0 support? Normally you would upgrade VMware Tools and then virtual hardware (to v.7). However, since the vAppliance doesn't include a full version of VMware Tools, how would we upgrade the virtual hardware (drivers are normally supplied by first upgrading VMware Tools)? Should we just not upgrade the virtual hardware?

My main reason for wanting to upgrade the virtual hardware to ESX 4.0's v.7 is to support the new vStorage API and new changed block tracking, which allows for MUCH shorter backup windows and therefore the potential for more-frequent recovery points.

Thanks

Hi,

Symantec Brightmail Gateway only supports installation by OSRestore 8.0.3 for vSphere.
The procedure is detailed on the Release Notes of SBG 8.0.3:
service1.symantec.com/SUPPORT/ent-gate.nsf/docid/2009102608393454

Regards,

Federico

Here's the scoop.
You can:
- install from OSRestore 8.0.3 to VM in vSphere 4.0.
- install from vmdk to ESX 3.5, then upgrade to vSphere 4

You cannot:
- install 8.0.3 vmdk to VSphere 4.     

The VMware Tools should not need updating.

/ian