Endpoint Protection

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  • 1.  Scan Status

    Posted Nov 23, 2016 12:54 AM

    Hi,

    I was wondering what are the reasons why scan suspends or canceled?

    Also do Symantec have a tech article regarding the definitions of Scan status(Suspended, canceled and started). Can't find any article regarding on scan status.

    thanks!

     



  • 2.  RE: Scan Status

    Trusted Advisor
    Posted Nov 23, 2016 02:48 AM

    Do you have randomization set up in the Policy?



  • 3.  RE: Scan Status

    Trusted Advisor
    Posted Nov 23, 2016 02:51 AM

    It can be for multiple reasons the scan suspend is usually if you have scan set to go over a certain ammount of hours and doesn't complete by then it will suspend. Or if there aren't enough resources available to complete the scan. Scan cancelled is usally either been stopped by user, SEPM administrator, or again not enough resources available. See similar thread in the link below.

    https://www.symantec.com/connect/forums/scan-suspended-what-its-means 



  • 4.  RE: Scan Status

    Posted Nov 23, 2016 02:53 AM

    No we don't have.



  • 5.  RE: Scan Status

    Posted Nov 23, 2016 03:05 AM

    Geogeo link is broken.

    also do you have a tech article regarding definition/explanation of scan status. Definiton on scan suspended, canceled, started and completed.