Deployment and Imaging Group

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  • 1.  Scripted Agent 7.x install, configure Task Server

    Posted Jul 21, 2011 03:31 PM

    I can't get the task server configured correctly.  I don't think I have the correct switches for it:

    "\W7PKG\SOFTWARE\Altiris\NSClient\aexnsc.exe" -s -a ns="server" nsweb="server/Altiris" NOSTARTMENU /s

    The ns client configuration works correctly, but it seems like without the task server configured correctly, we can not do inventory. 

    And when I reset the agent, it doens't point to the correct task server. 

    I am at a loss. 



  • 2.  RE: Scripted Agent 7.x install, configure Task Server

    Posted Jul 22, 2011 10:42 AM

    Proper format for ns= is the FQDN server name, and proper format for the nsweb= is http://FQDN/Altiris

    You'd want to use a command line like:
    aexnsc.exe -s -a ns="server.yourdomain.com" nsweb=http://server.yourdomain.com/Altiris NOSTARTMENU /s

    Can you resolve the hostname FQDN (e.g. server.yourdomain.com) from the client?

    Do you mean that you want the client to be a Site Server running task service?  This would be an entirely different, additional procedure.



  • 3.  RE: Scripted Agent 7.x install, configure Task Server

    Posted Jul 22, 2011 11:37 AM

    Thanks for the reply. 

    The FQDN server name is correct and I can resolve this from a client system. 

    I don't want the client to be a Site Server running task services, sorry, that part was a bit confusing. 

    The initial inventory task that runs fails.  The exact Result: Failure - return code -1.

    Does the task server need to be the same as the Altiris server or can they be different?  I am also thinking maybe the task server is out of licenses, but I don't have access to determine this. 



  • 4.  RE: Scripted Agent 7.x install, configure Task Server

    Posted Jul 22, 2011 11:50 AM

    The most likely cause for failure of that task is that the inventory agent is not installed.  Is the policy to install the inventory plug-in enabled?  Is it installed on the client?

    The task server will be assigned by the NS.  The task server isn't going to be out of licenses.. it's not really a licensed component.



  • 5.  RE: Scripted Agent 7.x install, configure Task Server

    Posted Jul 22, 2011 12:41 PM

    Yes, we do have the policy enabled to install the inventory plug-in.  Under settings we have Arellia File Inventory Agent 7.0.1407 is listed. 



  • 6.  RE: Scripted Agent 7.x install, configure Task Server

    Posted Jul 25, 2011 12:54 PM

    That's not an Altiris-based agent, it's an Arellia-based agent.  It gathers file inventory data for Arellia solutions -- you must be an Application Control Suite customer.

    You should be seeing something like 'Inventory Plug-in for Windows.'



  • 7.  RE: Scripted Agent 7.x install, configure Task Server

    Posted Jul 25, 2011 01:06 PM

    Here are all the agents we're running:



  • 8.  RE: Scripted Agent 7.x install, configure Task Server

    Posted Jul 25, 2011 01:17 PM

    Looks fine from a client perspective.  What happens if you run an inventory task now?  Does it still fail?



  • 9.  RE: Scripted Agent 7.x install, configure Task Server

    Posted Jul 25, 2011 02:11 PM

    On the Task Server tab, does it resolve to a task server?  or is that blank?

    Is this supposed to BE a task server, or is that just a "name of the thread" thing?  If it's supposed to BE a task server, then it's missing the TS client installations.

     

    Let us know that and it'll help us get to where it's failing.



  • 10.  RE: Scripted Agent 7.x install, configure Task Server

    Posted Jul 27, 2011 11:38 AM

    I was monitoring the system yesterday and working with a coworker.  Inventorying was successful. 

    Thomas - It does resolve to a task server.