Endpoint Protection

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  • 1.  Scxpx86.dll causes IE9 to fail.

    Posted Feb 28, 2012 10:03 AM

    Everything I look up on the net says it's a Symantec issue. It's been 6 months since I put Norton on WinXP and 2 Months since I upgraded to Win7 and a reinstall of Norton 360 and an upgrade to 6.0.

    Background:

     

    Faulting application name: iexplore.exe, version: 9.0.8112.16421, time stamp: 0x4d76255d

    Faulting module name: Scxpx86.dll, version: 10.1.0.68, time stamp: 0x4ecc04fa

    Exception code: 0xc0000005

    Fault offset: 0x0004ae61

    Faulting process id: 0xd80

    Faulting application start time: 0x01ccf61801e32dfc

    Faulting application path: C:\Program Files\Internet Explorer\iexplore.exe

    Faulting module path: C:\ProgramData\Norton\{0C55C096-0F1D-4F28-AAA2-85EF591126E7}\N360_6.0.1.2\Definitions\IPSDefs\20120225.003\Scxpx86.dll

     

    When I uninstall Norton the issue goes away. If I reinstall the problem comes back. Any suggestions? 

     

     



  • 2.  RE: Scxpx86.dll causes IE9 to fail.

    Posted Feb 28, 2012 10:26 AM

    Take  a process dump or ADPLUS for IE in crash and hang mode both and then contact support.

    But please make sure you contact support.



  • 3.  RE: Scxpx86.dll causes IE9 to fail.

    Posted Feb 28, 2012 11:19 AM

    Isn't Norton 360 a consumer product? This is not the correct forum.



  • 4.  RE: Scxpx86.dll causes IE9 to fail.

    Posted Feb 28, 2012 11:38 AM

    Correct, you should post this in the Norton Community. There are Norton Experts there waiting to help.

     

    http://community.norton.com/norton/