ServiceDesk

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  • 1.  SearchIncident component

    Posted Dec 14, 2010 11:02 PM

    I want to use the SearchIncident component but don't know how to set up the "Exchange Connection String" parameter on the Inputs tab. The constant there by default is "lme://server[:port]/queueName" What should this be for a typical ServiceDesk installation? I assume lme://[SERVERNAME]/[queueName] what is queueName?

    Thanks all



  • 2.  RE: SearchIncident component
    Best Answer

    Posted Dec 16, 2010 08:46 AM

    "local.orm"

    and that worked!

    "lme://localhost/local.orm" might work as well



  • 3.  RE: SearchIncident component

    Posted Dec 16, 2010 09:36 AM

    Unless you are loadbalanced, then you might have to specify the correct server.