We have six appliances that run in our virtual enviroment. Every couple of days one will go offline. It can be any one of the six. I can restart the VSIC service after logging into the virtual applicance. I run this: sudo restart vsic. If the vShield-enabled Shared Insight Cache service is running, stops the vShield-enabled Shared Insight Cache service and then starts it again. That will take the offline appliance back online and it will run fine for a few more days and then it may go offline again. I have uninstalled and reinstalled the appliances three times now. Nothing has changed. I even tried updating the vmtools against symantec recommendation. It successfully updated the vmtools, but they still go offline. Does anyone have any ideas on how to fix this problem? Or is anyone having the same problem as me.
Thanks for any help.