Endpoint Encryption

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  • 1.  SEE not registering users

    Posted May 23, 2018 07:57 AM
      |   view attached

    Hi, we have set-up Symantec Endpoint Encryption 11.1.3. We have created the installation packages and configured the policies. The issue we are facing is that, after the agent install and reboot, the SEE Management agent pops up a message saying "decryption completed". When we open the SEE Management agent user interface >> Self-Recovery, we see the following message and it is greyed out: "Self-recovery setup cannot be continued as the current user is not registered yet." How can we resolve this issue?

    Thanks in advanced,

    MabundaG



  • 2.  RE: SEE not registering users

    Posted May 25, 2018 12:57 PM

    Have a look on this thread

    https://www.symantec.com/connect/forums/error-when-registering-user