Endpoint Encryption

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  • 1.  SEE - Unpartitioned space

    Posted Nov 01, 2016 06:35 AM

    Hi there, wonder if anyone can help! We have machines with 250GB hard drives that were partitioned to 80GB for their C: drives, and the remainder unpartitioned. Endpoint Encryption was then applied, encrypting the C: drive. I noticed the 400MB boot partition that Windows 7 creates is not encrypted. We now need to create another partition using the unpartitioned space - this appears to require decrypting the drive first. However from what I can see SEE only encrypts the partitions, not the entire disk, by sector. I tried creating a new partition in Disk Management and got an 'access denied' error. I then booted into WinPE and used DISKPART to create a new partition using the unused space, which to my surprise worked. I proceeded to format the drive - but when I rebooted into Windows and ran Disk Management the changes were not visible, only the unused space is displayed like before. ... So I rebooted back into WinPE and the partition I previously created with DISKPART is still there! So SEE is 'hiding' my new partition in Windows. Does anyone have any suggestions how I can make Windows see this new partition without decrypting the C: drive, as this really isn't an option for us?



  • 2.  RE: SEE - Unpartitioned space
    Best Answer

    Broadcom Employee
    Posted Nov 02, 2016 04:44 PM

    Hi Kim,

    Thank you for posting your query on Symantec community. 

    Decryption is required.  Any changes to the partition structure while the drive is encrypted will most likely result in data loss.