Endpoint Protection

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  • 1.  SEP 11 def updates

    Posted Feb 23, 2015 09:34 AM

    I just called support but didn't get an answer.  They are going to call me back.

     

    So i do have a SEP 12 environment that most everything is on, but we do still have a SEP 11 server running that has about 50 servers relying on it (some servers in our environments we have a a very hard time getting downtime to upgrade to the new client)

     

    My questions are.  Symantec is still pushing out updated def's for Sep 11 correct?  the phone tech couldn't confirm and my SEP11 server latest defs are dated 1.5.15.  This seems very wrong to me. 

     

    If they are still pushing out new defs does anything know how to correct my issue?  

     

    If i were to push the syslink file out to these servers from my SEP12 console, would they get new defs even though they have the SEP 11 client?  Would a syslink file push cause a reboot?

    Thanks for the help.



  • 2.  RE: SEP 11 def updates

    Posted Feb 23, 2015 02:48 PM

    SEP 11.x is end of support life and no longer receives updates, however, if it is connected to a 12.1 it is possible to still receive *untested* defintions. See these links:

    https://www-secure.symantec.com/connect/forums/symantec-endpoint-protection-110x-eosl

    https://www-secure.symantec.com/connect/blogs/did-you-get-security-memo-symantec-endpoint-protection-11-eosl



  • 3.  RE: SEP 11 def updates

    Posted Feb 23, 2015 11:50 PM

    SEPM 11.x is out of support version

    On January 5th, 2015, Symantec Endpoint Protection version 11.0.x will reach end of support life. Virus definitions and security updates will cease to be published to LiveUpdate and general support for the product will no longer be provided.

    The initial end of support life date was originally scheduled for January 5th, 2014. All customers were provided a complimentary extention. No further extentions will be provided.

    Symantec Endpoint Protection 11.0.x End of Support Life

    Article:TECH226804  | Created: 2014-12-03  | Updated: 2014-12-12  | Article URL http://www.symantec.com/docs/TECH226804

    FAQ: Upgrading Symantec Endpoint Protection 11 to 12.1

    Article:TECH207274  | Created: 2013-06-17  | Updated: 2015-02-23  | Article URL http://www.symantec.com/docs/TECH207274

    Best Recommendis to upgrade the version in 12.1.5 

    It is available in flexnet  https://symantec.flexnetoperations.com/control/symc/registeranonymouslicensetoken

    Upgrade Process

    • Step 1: Create an upgrade plan
    • Step 2: Back up and prepare for disaster recovery (critical)
    • Step 3: Prepare Symantec Endpoint Protection 11.x managers
      • Disable replication
      • Disable the "Protect client files and registry keys" Application Control Policy
      • Remove client packages assigned to the client groups
    • Step 4: Enable local authentication
    • Step 5: Stop the Symantec Endpoint Protection Manager service
    • Step 6: Upgrade the Symantec Endpoint Protection Manager
    • Step 7: Enable replication after upgrading
    • Step 8: Upgrade the Symantec Endpoint Protection clients

     

    Upgrade help from below article

    https://www-secure.symantec.com/connect/articles/sep-11x-sep-121-upgrade-process-graphical-overview

    Upgrade or migrate to Symantec Endpoint Protection 12.1.5

    Article:TECH224034  | Created: 2014-08-22  | Updated: 2014-12-15  | Article URL http://www.symantec.com/docs/TECH224034