Endpoint Protection

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  • 1.  SEP 11 MR6 and Citrix, Terminal Services

    Posted Nov 14, 2010 11:46 PM

    Good afternoon,

    Just a quick one, we are running SEPM MR6 and we would like to know if SEP11 Client is Citrix aware? We would like to protect our Citrix Servers with EndPoint Protection, but we want to make sure that it wont cause any issues such as opening a new/individual instance for every citrix user.

    Many thanks.

    Dragan
    IT Security Engineer



  • 2.  RE: SEP 11 MR6 and Citrix, Terminal Services

    Broadcom Employee
    Posted Nov 14, 2010 11:51 PM

    see if this link is help ful?

     

    http://www.symantec.com/business/support/index?page=content&id=TECH102863&locale=en_US



  • 3.  RE: SEP 11 MR6 and Citrix, Terminal Services



  • 4.  RE: SEP 11 MR6 and Citrix, Terminal Services
    Best Answer

    Posted Nov 15, 2010 04:53 AM

    Hi Dragan,

    Just to confirm what's stated above: you should be fine. Read the Best Practices Document so that you will know exactly what to expect.

    I do recommend upgrading to Release Update 6 Maintenance Patch 1 (RU6 MP1).  It contains an important improvement:

    Citrix causes SMC start failure
    Fix ID: 1914056
    Symptom: SMC and COM+ Event System services do not start when Symantec Endpoint Protection is installed with Citrix PVS Device software.
    Solution: The Symantec Endpoint Protection client was modified to allow SMC to start when installed with Citrix.

    Full details can be found in http://www.symantec.com/docs/TECH103087

    Thanks and Best regards,

    Mick



  • 5.  RE: SEP 11 MR6 and Citrix, Terminal Services

    Posted Feb 08, 2011 10:37 PM

    Thank you!