Endpoint Protection

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  • 1.  SEP 12.1 Daily active scan freezes at "starting"

    Posted Apr 16, 2012 06:31 AM

    Powered up W7 x64 laptop after 10 days off.

    Daily scan starts but is stuck at "starting" since more than 2 hours.

    SEP 12.1 RU1. Anyone else seen this?



  • 2.  RE: SEP 12.1 Daily active scan freezes at "starting"

    Broadcom Employee
    Posted Apr 16, 2012 07:02 AM

    can you restart the SEP services?



  • 3.  RE: SEP 12.1 Daily active scan freezes at "starting"

    Posted Apr 16, 2012 07:09 AM

    lol :)

    would be interesting to know if anyone else has seen this and if there is anything that can be done to identify the issue in case it occurs on a broader scale.



  • 4.  RE: SEP 12.1 Daily active scan freezes at "starting"

    Posted May 22, 2012 10:41 AM

    had this on another 12.1 RU1 client.

    Apparently this may be fixed in RU1 MP1, but difficult to be sure as the issue cannot be reproduced, occurring rarely and randomly.