Endpoint Protection

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  • 1.  SEP 12.1 Device Control W7 x64

    Posted Aug 04, 2011 10:45 AM

    has anyone successfully blocked firewire using SEP 12.1 GA Device Control?

    Device Type: "IEEE 1394 Bus host controllers"

    Class GUID: "{6bdd1fc1-810f-11d0-bec7-08002be2092f}"

    Have just tested on W7 x64 on Lenovo T410 and FireWire controller still enabled.

    CD/DVD, Smart Card, Imaging Devices, SD Host blocked ok according to Device Manager.



  • 2.  RE: SEP 12.1 Device Control W7 x64

    Trusted Advisor
    Posted Aug 04, 2011 12:58 PM

    Hello,

    Could you check if these could be blocked on 32 bit machines or not??

    Let us know on the same.

    We may have to Reproduce the same.

    I would recommend you if this is happening by a number of users, then create a case with Symantec Technical Support.

     

    You can log a case on web portal aswell: 
     
     
    QuickStart Guide - Create and Manage Support Cases in SymWISE
     
     
    How to update a support case and upload diagnostic files with MySupport
     
     
    Create and manage your Support case through MySymantec
     
     
     


  • 3.  RE: SEP 12.1 Device Control W7 x64

    Posted Aug 04, 2011 06:58 PM

    a case has been logged with our TAM. I really would like to use the power of the community to pool our experience to see if others have esperienced the same issue.