Endpoint Protection

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  • 1.  SEp 12.1 RU1 Stopping .ISO Images from Running

    Posted Dec 28, 2011 08:39 PM

    Evening Gentlemen,

    I have another fun lovely issue that I cant seem to put my finger on to resolve.

    It looks like after updating our SEP clients from 12.1 to 12.1 RU1 it is stopping the running of .ISO images.

     

    We are using DAEMON tools to mount Windows images on our machines in IT. And it seems that when SEP is running the CD will not run. Once the image is mounted you get the "What do you want to do, Open/Explore etc etc" So you click I want to run the setup.exe file on the CD and it comes up with this error. And as soon as I stop SEP i'm able to run the mounted image. Thoughts???



  • 2.  RE: SEp 12.1 RU1 Stopping .ISO Images from Running
    Best Answer

    Broadcom Employee
    Posted Dec 28, 2011 09:30 PM

    is there any Application & Device Control policy applied on to this machine? if yes, can you remove the settings and check?



  • 3.  RE: SEp 12.1 RU1 Stopping .ISO Images from Running

    Posted Dec 29, 2011 01:04 AM

    Yea i'm dumb ahahahaha.
    Someone had turned on 'Bloack Programs from running from removable drives' under the Application Control settings.