Endpoint Protection

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  • 1.  SEP 12.1.6 Installer Drops VM Console Session

    Posted Aug 17, 2015 07:08 PM

    Is it common for the SEP Client Installer (12.1.6) to drop any VMware console sessions when installing? I had to back out of the my VMware client software and reload the console view for selected VMs I was running the installer on. I don't recall being an issue with previous versions, not that it is a show stopper, just inconvenient when you have to logout of your VM vSphere Client to bring back the console view the impacted vm guest. Let me know if I need further guest information, VM tools version, etc. Really I want to know if this is typical behavior or not.



  • 2.  RE: SEP 12.1.6 Installer Drops VM Console Session

    Posted Aug 17, 2015 07:14 PM

    Did you install the firewall component? If so, this is common as the driver is inserted into the network stack and resets the connection.



  • 3.  RE: SEP 12.1.6 Installer Drops VM Console Session

    Posted Aug 17, 2015 07:19 PM

    I simply installed the Basic Server installation package, no additional features beyond the Virus and Spyware Protection.



  • 4.  RE: SEP 12.1.6 Installer Drops VM Console Session

    Posted Aug 17, 2015 08:08 PM

    Then that shouldn't be the problem only installing AV. Has it only happened with one client?