Endpoint Protection

Hey all I am inquiring about an issue we are facing when installing on some new hardware in our environment. We are installing Win 2012 R2 on CISCO UCS C240M4 Rack mounted servers. After the install of the OS we tried to install the latest version of SEP from Symantec 12.1.6. Upon doing so windows explorer crashes on the server. This is the event viewer error:

Faulting application name: Explorer.EXE, version: 6.3.9600.16441, time stamp: 0x5265dec8

Faulting module name: vpshell2.dll, version: 12.1.6860.6400, time stamp: 0x56dd2ca5

Exception code: 0xc0000005

Fault offset: 0x000000000002d4ab

Faulting process id: 0x698

Faulting application start time: 0x01d18b56d149ddb5

Faulting application path: C:\Windows\Explorer.EXE

Faulting module path: C:\Program Files (x86)\Symantec\Symantec Endpoint Protection\12.1.6860.6400.105\Bin64\vpshell2.dll

Report Id: 19b43377-f74a-11e5-80c2-0025b555a08f

Faulting package full name:

Faulting package-relative application ID: 

Can you also run the symdiag tool?

Download SymDiag to detect Symantec product issues

The SymDiag tool will not run as expected after the SEP install as the service will not start and explorer.exe keeps crashing.

And if you remove SEP completely?

You will need to get a case open on this.

We have a case opened at the moment but it is stalled and hasn't gone anywhere, I was just trying to see if anyone here has experienced similar behavior. 

I find it strange that Explorer.exe would be looking to a .dll in the Symantec path ??