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SEP 14.2 Blocks remote installation of outlook add-in

  • 1.  SEP 14.2 Blocks remote installation of outlook add-in

    Posted Jan 16, 2019 03:30 PM

    Hi,

     

    I've tried pushing out outlook add-in manually and it works. I've tried pushing out outlook plug in remotely from GPO and also from a 3rd party application WITHOUT SEP installed and it works as advertised. 

     

    The issue happens only when SEP is installed - it fails to install the Outlook add-in. There are no error messages. There is nothing in the event viewers for the span during which I try to push the installation. I've added the exceptions as directed by the company that created the add-in.

     

    I've also foolishly spent 1 week with Symantec support team reading through procmon logs and there is nothing captured there either. 

     

    Anyone on earth experience an issue similar to the one I've described? Solutions?

     

    Windows 7 Pro, Outlook 2013.

     

    Thank you,

     

    Jerry