Endpoint Protection

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  • 1.  我的SEP客户端总是弹出C++的错误,请帮我看看。

    Posted Oct 14, 2009 03:01 AM

    我的SEP客户端出了一点点的小问题
     

    怎样才能解决这个C++错误呢?因为我觉得可能还是诺顿本身的问题所致

     


    我在输入密码的时候总是弹出框框(C++ Runtime 错误),如何解决这个问题?谢谢!


    还有错误日志:

    Event Type: Error
    Event Source: Application Error
    Event Category: (100)
    Event ID: 1000
    Date:  2009-10-14
    Time:  14:36:47
    User:  N/A
    Computer: XPENGLISH
    Description:
    Faulting application Smc.exe, version 11.0.4000.2261, faulting module msvcr80.dll, version

    8.0.50727.762, fault address 0x000046b4.

    For more information, see Help and Support Center at http://go.microsoft.com/fwlink/events.asp.
    Data:
    0000: 41 70 70 6c 69 63 61 74   Applicat
    0008: 69 6f 6e 20 46 61 69 6c   ion Fail
    0010: 75 72 65 20 20 53 6d 63   ure  Smc
    0018: 2e 65 78 65 20 31 31 2e   .exe 11.
    0020: 30 2e 34 30 30 30 2e 32   0.4000.2
    0028: 32 36 31 20 69 6e 20 6d   261 in m
    0030: 73 76 63 72 38 30 2e 64   svcr80.d
    0038: 6c 6c 20 38 2e 30 2e 35   ll 8.0.5
    0040: 30 37 32 37 2e 37 36 32   0727.762
    0048: 20 61 74 20 6f 66 66 73    at offs
    0050: 65 74 20 30 30 30 30 34   et 00004
    0058: 36 62 34                  6b4    

     

    Event Type: Error
    Event Source: Service Control Manager
    Event Category: None
    Event ID: 7031
    Date:  2009-10-14
    Time:  14:38:06
    User:  N/A
    Computer: XPENGLISH
    Description:
    The Symantec Management Client service terminated unexpectedly.  It has done this 2 time(s).  The

    following corrective action will be taken in 1000 milliseconds: Restart the service.

    For more information, see Help and Support Center at http://go.microsoft.com/fwlink/events.asp.


    我需要解决的是弹出C++框的问题,因为用户总是感觉不舒服,我必须解决掉。请帮我看看好吧?谢谢!



  • 2.  RE: 我的SEP客户端总是弹出C++的错误,请帮我看看。
    Best Answer

    Posted Oct 14, 2009 03:12 AM
    Try by upgrading your client to RU 5.There is a lot of fixes are present in this version 


  • 3.  RE: 我的SEP客户端总是弹出C++的错误,请帮我看看。

    Posted Oct 14, 2009 12:33 PM
    Are you running any Nortel VPN software? If so, see this KB -

    The Symantec Management Client service terminates repeatedly, smc.exe application fault and CPU usage increases

    http://service1.symantec.com/support/ent-security.nsf/854fa02b4f5013678825731a007d06af/79350635c6d5826f882574970069b100?OpenDocument




  • 4.  RE: 我的SEP客户端总是弹出C++的错误,请帮我看看。

    Posted Oct 21, 2009 12:09 PM
    I tried the RU5 ,thank you . but i has other problems .