Endpoint Protection

Hi team,

I installed SEP to my computer for a time.

But I lost my SYMC Lic and don't know how to check from my computer the expiration date of SEP.

Please help me!

Thank you!

You would need to open the slf license file in notepad to view it. It is called sep.slf

Should be located at:

Drive:\ProgramData\Symantec\Symantec Endpoint Protection\CurrentVersion\Data\Config

And you will be looking for lines that contain the following:

<start_date> xxx </start_date>

<end_date> xxx </end_date>

This is the time the license is valid for.

Oh,

It's really useful.

Thank you so much, Mr. Brian

Dear Mr. Brian and all team,

I follow your guidlines. It's really working.

But I am so confused that some of SEP have expiration date clearly, some are "never expired"

Could you please help me to understand our case.

Thank you!

Licensing info is here:

http://www.symantec.com/docs/HOWTO80778

Dear Brian,

I can check license status in console of SEPM server. However, some PCs had installed client version directly long time ago without SEPM. That's why I need to check valid license on those PC.

According to your guideline, I have checked valid time of some PC, but the others show "never expired". I don't understand what "never expired" means.

Could you help?

Thank you,

The 'never expired' is just in the product name. Clearly looking at the other screenshot there are start/end dates. SEP 11.x did not have a license and never expired. This is not the case with 12.1. So I see start/end dates but you can contact support and work out your licensing situation.

Dear Brian,

I have tried to check any screenshot I can, but I have no idea about this unmanaged client's license.

Can I check the valid period with serial number?

<?xml version="1.0" encoding="UTF-8" standalone="yes"?>

<licenses xmlns="https://licensing.symantec.com">

<license signature="J8pGQV4vi3XyDNzIsZGqknHk1T7uXAPxJ/VjkFQNB50Bxd3nRjbtzlRZNXqjTWVUZFBIV3L4Cfwrnv4wQ2PNd5ffNtS7QqW4c37DFYFb4Qb4DBlonWfIOH1gtHB79OjwJ//cybMyiLmw4KqD0hMzB4R1pBB+a7i0w9egYU9GlF8=" keyid="">

<license_format>1</license_format>

<fulfillment_id>17279715.7</fulfillment_id>

<serial_id>30557778.7</serial_id>

<serial_number>M4841995792</serial_number>

<product_name>Symantec Endpoint Protection 12.1 Inbuilt Never Expires</product_name>

<sign_date>2010-10-01</sign_date>

<key>

<name>scs_content</name>

<version>12.1</version>

<count>1</count>

<product_code>sepe_12-1-0_base</product_code>

<license_category>3</license_category>

<ipl_product_id>A101</ipl_product_id>

</key>

</license>

</licenses>

Thank you,

Van.

Hello,

Anyone can help?

Thanks