Endpoint Protection

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  • 1.  SEP client Unstallation asking password

    Posted Feb 10, 2013 01:02 PM

    By using SEPM 12.1 it have SEP client with password protect. SEP client got currept and it is not communicating with SEPM. While i am trying to unstall it is asking for a password. after provide the currect password it not uninstalling.

    Regards

    Harvansh Singh



  • 2.  RE: SEP client Unstallation asking password

    Posted Feb 10, 2013 01:05 PM

    If you don't have an uninstall password, change this registry setting.

    HKEY_LOCAL_MACHINE\SOFTWARE\Symantec\Symantec Endpoint Protection\AV\AdministratorOnly\Security\UseVPUninstallPassword

    Set to 0 to disable

    Than uninstall



  • 3.  RE: SEP client Unstallation asking password



  • 4.  RE: SEP client Unstallation asking password

    Posted Feb 10, 2013 01:10 PM

    One more link to uninstall the lcient manually

    http://www.symantec.com/business/support/index?page=content&id=TECH161956



  • 5.  RE: SEP client Unstallation asking password

    Posted Feb 11, 2013 12:59 AM

    Checkout these two procedures:

    http://www.symantec.com/business/support/index?page=content&id=TECH148513&actp=search&viewlocale=en_US&searchid=1360562112185

    http://www.symantec.com/business/support/index?page=content&id=TECH105033&actp=search&viewlocale=en_US&searchid=1360562112185



  • 6.  RE: SEP client Unstallation asking password

    Posted Feb 11, 2013 01:07 AM

     

    Hello,

    Please go through with bellow steps and let me know.

    Start - Run

    type smc -stop ( If it prompts for password; navigate to HKEY_LOCAL_MACHINE\SOFTWARE\Symantec\Symantec Endpoint Protection\SMC, delete the smcexit key and then type smc -stop)
     
    Navigate to HKEY_LOCAL_MACHINE\SOFTWARE\Symantec\Symantec Endpoint Protection\SMC
    look for smcinstdata key; delete it.
     
    Or ,
     
    How to uninstall Symantec Endpoint Protection (SEP) client silently using the command line'Document ID:
     
     
    http://www.symantec.com/business/support/index?page=content&id=TECH105827&locale=en_US
     

     

    Uninstall Symantec Endpoint Protection Without a Password

     
    http://helpdeskgeek.com/help-desk/uninstall-symantec-endpoint-protection-without-a-password/

     

     



  • 7.  RE: SEP client Unstallation asking password

    Trusted Advisor
    Posted Feb 12, 2013 02:34 AM

    Hello,

    I would suggest you to follow the Manual uninstall Procedure.

    Check this Article:

    Manual uninstall documents for Symantec Endpoint Protection

    http://www.symantec.com/docs/TECH164769

    Hope that helps!!