Endpoint Protection Cloud

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  • 1.  SEP Cloud License Migration to SEP Cloud Server

    Posted Apr 04, 2019 05:49 AM

    We have mistakenly purchased SEP Cloud Device for our company where we need SEP Cloud Server.
    Is there any way we can migrate to that service?
    My reseller is saying this can not be done.
    What can we do now?
    Looking for a solution. Thanks in advance.



  • 2.  RE: SEP Cloud License Migration to SEP Cloud Server

    Posted Apr 04, 2019 10:55 AM

    There is no server, just agents that contact the Symantec cloud in order to be managed.



  • 3.  RE: SEP Cloud License Migration to SEP Cloud Server

    Posted Apr 22, 2019 12:06 AM

    Hi Saleh, am currently facing the same situation. 

    Do update when you hv found a solution. Thanks

    https://www.symantec.com/business/products/endpoint-protection-cloud-server



  • 4.  RE: SEP Cloud License Migration to SEP Cloud Server

    Broadcom Employee
    Posted Apr 22, 2019 08:44 AM

    Your distributors should be able to refund and replace your licenses for server licenses.