Endpoint Protection

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  • 1.  SEP Console Rollback

    Posted Dec 14, 2009 08:46 AM
    Hello
    im trying to install the SEP 11 mr4 console to another server(the current server that houses the sep console is being retired) but when it gets about 95% through the install, the install rolls back. I searched for a sepm log but could locate one.
    Where would this log be located and has anyone seen this before.

    Thanks



  • 2.  RE: SEP Console Rollback

    Posted Dec 14, 2009 08:48 AM
    go to start - run
    type
    %temp%
    look for sepm_inst.log file
    look for return value 3 inside it
    paste 15 lines above and below of it.

    most of the time issues like these get resolved by installing liveudpate first and then run setup.exe
    open cd1
    run lusetup.exe
    then run setup.exe
    if it fails post the log file here
     
    if its rolling back at configuring iis, check this

    Symantec Endpoint Protection Manager installation rolls back at Configuring IIS.


    http://service1.symantec.com/support/ent-security.nsf/docid/2007101209193548



  • 3.  RE: SEP Console Rollback

    Posted Dec 14, 2009 05:48 PM
     It is rolling back at configuring iis, will try the article and will also upload the sepm log.

    Thanks
    Joe


  • 4.  RE: SEP Console Rollback

    Posted Dec 14, 2009 09:52 PM

    Check this article

    Symantec Endpoint Protection Manager installation rolls back at Configuring IIS

    http://service1.symantec.com/SUPPORT/ent-security.nsf/docid/2008100216134648