Endpoint Protection

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  • 1.  SEP installation in clone vm

    Posted Sep 03, 2016 12:12 PM
    We had clone few production hyperV VM to DR. These VM had been rename (computer name) and new ip set. We found the SEP installed shared same client profile in SEPM, we tried to remove SEP using cleanwipe then reinstall back with different comm setting. But it still go back to same client profile. Production and DR using different update method. Any solution for this?


  • 2.  RE: SEP installation in clone vm

    Posted Sep 03, 2016 01:02 PM

    Did you follow the recommended method for imaging clients?

    See here:

    https://www.symantec.com/connect/articles/preparing-symantec-endpoint-protection-release-version-121-and-above-client-image-redistrib



  • 3.  RE: SEP installation in clone vm

    Posted Sep 05, 2016 08:49 AM

    I'd recommend checking out the below article as well:

     

    Repair duplicate IDs on cloned Endpoint Protection 12.1 clients

    TECH163349 September 17th, 2015 http://www.symantec.com/docs/TECH163349

     

    As you already know the machines affected, you can jump straight to step 2



  • 4.  RE: SEP installation in clone vm

    Broadcom Employee
    Posted Sep 05, 2016 10:37 AM

    Follow the steps provided in the following article:

    How to prepare a Symantec Endpoint Protection 12.1.x client for cloning

    http://www.symantec.com/docs/HOWTO54706