hi,
I would recommend you to do a fresh Install, only if , yet you havent deployed the packages.
You may like to go thru the Screenshots for Installation of SEP MR5 for your reference mentioned below. This Document has all the Screenshots that will help you install the product and upgrade your network from SAV to SEP.
DISCLAIMER : This Document is created only for reference purpose. This document is not Symantec Tested or Published. I have created this
document , with my recommendations and for reference only.
Pre-requisites for Installing Symantec Endpoint Protection Manager (SEPM) for your Environment.
1: 2GB of Ram for better performance and upto 4GB of free hard drive space.
Note: It is recommended to install SEPM in the same drive where you have the
Operating system installed.Most commonly known as C drive. However, We can
Install SEPM in other drive’s too.
2: Uninstall the Symantec System Center before installing the SEP client on the same
Server.
3: If you are connecting Remotely to the server, make sure that you are connecting using
the “ /console ” switch eg: mstsc /console. Connect in a Session 0 mode.
4: DO NOT install the SEPM on RADIUS server.
5: Install (Internet Information Services) IIS component from add/remove windows
components.
Link to System requirements for Symantec Endpoint Protection :
System requirements for Symantec Endpoint Protection 11.0.2 and Symantec Network Access Control 11.0.2
http://service1.symantec.com/SUPPORT/ent-security.nsf/docid/2007082112580548
Link to Download the Symantec Endpoint Protection :
https://fileconnect.symantec.com
1: Select Language as English.
2: Enter the Serial number. You can find the Serial number on the Symantec Express
Certificate, it with letter “M” eg: M123456789
3: Select Http download.
4: Click on the SEP MR5 International English
5: Download only Symantec Endpoint Protection MR5 CD1.
6: Save it onto the machine and then Right click on the downloaded Zipped folder for
Symantec Endpoint Protection and go to its properties.
7: You would see Unblock button at the right bottom of that window. Click on it.
Then Click Apply and OK.
8: Now Extract the same folder by using the extract all option.
Steps that needs to be focused while installing Symantec Endpoint Protection Manager (SEPM) for your Environment.
1: Make sure you install the SEPM on Custom Website on port number 8014.
If 8014 is already in use by some other application, you may feel free to change the
Port number of your choice.
2: Change the Server port 8443 to 8444, if you have BackupExec or any other Symantec
Product running on the same server. As even BackupExec uses port 8443for its internal
functionality.
3: Let the Encryption password be Simple, avoid special characters.
4: Use Embedded Database, if your network is not more than 5000 clients.
5: Click No on the last window of installation that ask for migrating and deploying.
Steps that needs to be focused after Login into the Symantec Endpoint Protection Manager (SEPM
Step 1: Create a Group for your clients and remove inheritance for the policies.
-Click on the Clients Tab on the Left mid corner.
-Right click on My Company Group and click Add Group
-Give the name to your Group and click OK
-You will see your Group created as a Subgroup of My Company.
NOTE: All the Groups that we create are Sub groups of My Company Group.
We cannot rename or delete My Company and Default group, as they
Predefined groups.
-Highlight your Group and then click on the policies tab in the Right Hand
window.
-Uncheck the box that says “Inherit Policies and Settings from parent
Parent group “My Company”
Step 2: Creating Packages.
- Click on the Admin Tab to the left bottom corner of the window.
- Then Click on Install Package Tab again at the left bottom corner of the window
A) Customizing recommended settings for the Client package
-Click on Client Install Settings
-Right click in the right hand window and click Add.
-Now have the same settings as in the pic.
-Click Ok once the Settings for the package are defined.
B ) Creating and Exporting Package.
-Click on the Client Install Packages
-Highlight the package that you wish to create (32 or 64 bit)
-Right click on the package and then Click Export.
-Browse to a location where the Package will be created and then click OK.
Deploying the package.
Step 1: Go to Start > All Programs > Symantec Endpoint Protection Manager >
Migration and Deployment Wizard.
Step 2: Click Next.
Step 3: Select the first option that says Deploy the client.
NOTE: Do Not select the Second option i.e. Migrate from earlier version of
Symantec Antivirus. Even if you have Symantec Antivirus Installed.
This option is mainly used in large networks.
Step 4: Now Select the Second option “Select an Existing Package to deploy.”
Step 5: Click Finish.
Step 6: Browse to the location where package was saved.
Step 7: Add the Computers.
NOTE: If you get an Error message that says “NO NETWORK PROVIDER
FOUND THE GIVEN PATH” .
-Check the Windows Firewall.
-Check the Ping Status between the Server and the client.
-Check the Local Security policy on the client machine end.
Else, please reply to this Email or give us a call back on our toll free number
(https://support.broadcom.com).