Endpoint Protection

 View Only
  • 1.  SEP Keep track of every application

    Posted Jan 05, 2010 08:13 PM
    Hi Guyz,

    Can someone explain to me how can I use this settings on SEP. “Keep track of every application that the clients run” It says on the explanation that this enables the server to collect information about the applications that each client in the site runs. You must also enable learned applications for the location or group so that the client sends the list of learned applications to the management server. How can I use this feature?

    Thanks in advance.


  • 2.  RE: SEP Keep track of every application

    Posted Jan 05, 2010 08:49 PM
     Perhaps you want to block users from running certain applications?  

    Perhaps SEP detects an app as malicious, then you can at least create an exception for it, if you know for a fact that it is not.




  • 3.  RE: SEP Keep track of every application

    Posted Jan 05, 2010 10:30 PM
    Hi,

    Usually, if you want to block certain application, then you need to provide the details of that application along with the file fingerprint for it.

    However, if a SEP client detects that application running on the client machine, it records all this data and send it to SEPM, which is then stored in the database.

    So, if you want to block an application, it can be picked up from the detected applications.  Please take a look at the screenshots below:

    Create a notification for New Learned Applications

    learned application.JPG


    View the logs for commercial applications detected by the clients


    report 1.JPG


    Add an application firewall rule:


    application rule2.JPGapplication rule1.JPGapplication rule3.JPG






    Cheers,
    Aniket


  • 4.  RE: SEP Keep track of every application

    Posted Jan 05, 2010 11:51 PM

    No I don't need to block applications, it's just that I want to check or get track on the lists of applications running on users.



  • 5.  RE: SEP Keep track of every application

    Posted Jan 05, 2010 11:53 PM
    Hi Sir

    Thank you so much for the well explained procedures above. However, I want to know how to track or list down the lists of running applications on clients and where exactly I can find it.


  • 6.  RE: SEP Keep track of every application

    Posted Jan 06, 2010 12:03 AM
    HI,

    If you setup a notification for the newly learned applications, then you will receive emails when an application is detected.
    Please let us know if that notification is able to provide you with the information you are looking for.

    You can see the list of the detected applications from the screenshots for firewall rule.

    Aniket



  • 7.  RE: SEP Keep track of every application

    Posted Jan 06, 2010 12:17 AM
    click on
    monitors - logs - select
    client server activity
    click on advanced settings
    select event type as server received learned application.
    create report

    or

    click on notification
    click on add
    select forced or commercial application detected.
    put in your email.
    fill the remaining groups / server /computer info

    or

    for scheduled reports
    select report type as :System status
    select a report : site status report you will get the learned application by second
    refer chap 22 from symantec manager help
    the information is under
    Creating notifications in the Symantec Endpoint Protection Manager


  • 8.  RE: SEP Keep track of every application

    Posted Jan 06, 2010 06:39 AM
    HI... I think it is not possible to list it in the client... However you can make a client to send it to server.
    check this for more info...

    http://service1.symantec.com/support/ent-security.nsf/854fa02b4f5013678825731a007d06af/36f099f2e011f3dc882573a2005a9326?OpenDocument 


  • 9.  RE: SEP Keep track of every application

    Posted Jan 06, 2010 09:12 AM
    Just a warning...

    Depending on the size of your organization, this can result in a MASSIVE amount of data in your database.  I had replication issues becuase of this setting.