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  • 1.  SEP Manage Console - Indefinitely loading for "Home", "Monitors", and "Reports" tabs

    Posted Nov 16, 2009 07:52 AM
      |   view attached
     Hi

    Running SEP manager console VER. 11.0.5 on Windows server 2003.

    Everything was working fine until suddenly Home, Monitors and Reports tabs stopped working properly. Everything else is OK.


    Does anyone has any idea about this?



    Thank you!





  • 2.  RE: SEP Manage Console - Indefinitely loading for "Home", "Monitors", and "Reports" tabs
    Best Answer

    Posted Nov 16, 2009 11:28 AM
    Fine Tune ODBC and make sure it comes up as sucessful

    1. Navigate to the Data Sources (ODBC) tool by clicking on Start> Programs> Administrative Tools> Data Sources (ODBC)
    2. Click on the System DSN tab.
    3. With the "SymantecEndpointSecurityDSN" highlighted click on the Configure... option.
    4. Under the "Database" tab, type in the Server name (computer name) of your Manager, where the database resides. If computer name does not work, try the IP number or fully qualified domain name.
    In Login Username put dba
    In Password put initial password for SEPM login.

    On the ODBC tab, test the connection by pressing Test Connection.


  • 3.  RE: SEP Manage Console - Indefinitely loading for "Home", "Monitors", and "Reports" tabs

    Posted Nov 16, 2009 11:37 AM
    If the steps suggested above do not work then run a Repair for SEPM


  • 4.  RE: SEP Manage Console - Indefinitely loading for "Home", "Monitors", and "Reports" tabs

    Posted Nov 16, 2009 12:11 PM
     Vik,, Thanks for the reply.

    Did all the steps you said. Working like brand new now.

    Thanks again!