Endpoint Protection

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  • 1.  SEP is not pussing update to SEPM 12.1

    Posted Dec 09, 2012 12:05 AM

    SEP ( Window server 2003) client is updated with the latest definition but it is not updating to the SEPM 12.1 (Windows Server 2008).  I am fetching AV Update report then find out client is more then 5 days old definition when i have logged into the client machine it is showing latst update. Please Help to close this issue.

    Regards

    Harvansh Singh



  • 2.  RE: SEP is not pussing update to SEPM 12.1

    Posted Dec 09, 2012 12:17 AM

    It sounds like a cosmetic issue. Client is updated but SEP showig out of date?

    What version of 12.1 are you running?



  • 3.  RE: SEP is not pussing update to SEPM 12.1

    Posted Dec 09, 2012 12:23 AM
    Hi, In sepm console client showing or offline ? Try to remove client on sepm console


  • 4.  RE: SEP is not pussing update to SEPM 12.1

    Posted Dec 09, 2012 12:26 AM

    Hi Brian,

    I am using SEPM 12.1.100.157 version.

    Regards

    Harvansh Singh



  • 5.  RE: SEP is not pussing update to SEPM 12.1

    Posted Dec 09, 2012 12:35 AM
    Hi, Check this thread https://www-secure.symantec.com/connect/forums/some-sep-client-data-not-updating-sepm-console


  • 6.  RE: SEP is not pussing update to SEPM 12.1
    Best Answer

    Posted Dec 09, 2012 03:17 AM

    Please check if you have a lot of .DAT/.TMP/.ERR files into SEPM\data\inbox subfolders (especially Agentinfo). If yes, it means clients are reporting their logs to the SEPM, but the manager is not able to process them.

    See http://www.symantec.com/docs/TECH154391