Endpoint SWAT: Protect the Endpoint Community

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  • 1.  SEP SBE cloud: Per-customer reports?? OMG.

    Posted Aug 02, 2016 11:37 AM

    My apologies for the OMG but...OMG.  Is this really a problem with the product or is it say, my web browser? 

     

    All my customers are partner-managed.  I only have a few so far since I just got started with SEP SBE cloud.  Only one customer has Reporting configured so far and has been generating them for about 2 weeks.  And for them I have 6 Scheduled Reports.  So I'm now configuring Customer #2's reports. 

     

    I got into the Reports tab for them and I see all the reports for the other cusotmer! There is no distinction to say which reports are for which customer, even though I clearly have only Customer #2 selected from the customer list drop down at the top of the screen. 

    After I add a few more customers, this will get unmanagable. 

    Please tell me my IE 11 cache is causing this or some such, because otherwise this is absolutely retarded.  I will log out lf the cloud PMC and customer product pages and clear the cache and then log in again.  Will post back here shortly. 



  • 2.  RE: SEP SBE cloud: Per-customer reports?? OMG.

    Posted Aug 02, 2016 11:47 AM

    No change.  So I'll check out the admin guide for SEP SBE cloud to see if perhaps I'm missing some kind of logic in this interface design, but off hand, it seems absolutely ridiculous to have all customer reports mixed into one screen with no method of seperation or distinction even when you have the ability to switch to  different customers via the drop down list at the top of the screen.  I'll play around with giving each report seperate names but I'd really like to know where Symantec's mind is with this. 

     

    Anybody have some thoughts?