Endpoint Protection

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  • 1.  SEP There are multiple problems(2)

    Posted Apr 04, 2018 11:37 PM

    Hi,

    I recently installed SEP 14 on windows 10, however after rebooting there is a warning that says "product requires attention", and in the system tray the SEP is in yellow exclamation (which shoul be in green) with a warning "There are multiple problems" is also displayed. When I open SEP, it is in green and says "Your computer is protected. No problems detected". I am just wondering why this warning constantly appears. I already tried re-installing the product but same problem occurs. Please help.



  • 2.  RE: SEP There are multiple problems(2)

    Posted Apr 05, 2018 12:01 AM
    Is your system completely patched with ms updates ? this was a know issue earlier let try to get that document


  • 3.  RE: SEP There are multiple problems(2)
    Best Answer

    Posted Apr 05, 2018 12:12 AM

    Check these two articles

    Endpoint Protection system tray icon reports multiple errors after applying Windows security updates from 1/3/2018

    https://support.symantec.com/en_US/article.TECH248552.html

    Next would be to check the Dcom permission, either of them should fix the issue

    Endpoint Protection reports multiple problems in the Windows Notification Area however UI reports no problems

    https://support.symantec.com/en_US/article.TECH193508.html

    if the above does not fix the issue, please let  us know the SEP version



  • 4.  RE: SEP There are multiple problems(2)

    Posted Apr 05, 2018 01:59 AM

    Hi Rafeeq,

    The articles you cited resolved the issue. Thank you.