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  • 1.  SEPC blocking Webex

    Posted Jul 23, 2018 11:51 AM
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    We are now having problems since around July 17th with Webex hanging which appears to be SEPC related.

    We have been able to reproduce this issue across multiple users and browsers (Chrome, FireFox and Safari). Users without SEPC client installed have not reported this issue.

    Typically a user gets to 98% of connecting to Webex and it hangs. Some users found sporadically on Safari after it had hung for a while it would connect. We are wondering SEPC Application monitoring is causing this? Screen shot is attached. 

    It's now reached the point however where it is causing disruption to an individual's work. 

    Any help you could provide here would be appreciated.

     

    Thanks,

     



  • 2.  RE: SEPC blocking Webex

    Posted Jul 26, 2018 12:53 PM

    Hi,

    Please open a ticket so we can investigate this- Testing on my own environment I am not seeing any issues loading webex, but it still would be worth looking into.