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  • 1.  SEPM 14.0 unable to update content catalog

    Posted May 31, 2017 04:41 AM

    SEPM & SEP version on my manager server is 14.0.2349.

    5/31/2017, 8:00:18 GMT -> EVENT - PRODUCT UPDATE FAILED EVENT - Update available for SEPM Content Catalog - 14.0 - SymAllLanguages. Update for  takes product from update 0 to . Server name - , Update file - , Signer - , package install code 0. The Update executed with a result code of 1845, => This update was aborted during LiveUpdate Pre-session processing.  This error is most likely due to an expired content subscription.

     

     

     



  • 2.  RE: SEPM 14.0 unable to update content catalog

    Posted May 31, 2017 12:04 PM

    Did you license expire? That's the message it shows.

    Run SymDiag on it:

    Download SymDiag to detect Symantec product issues



  • 3.  RE: SEPM 14.0 unable to update content catalog

    Posted May 31, 2017 01:56 PM

    it simply means your live update agent did not understand which updates to install. this error often occur, and the only remedy is to uninstall the SEP client. then update the manage and the reinstall the SEP client.

     

    more about it in this article.

    LU1825: LiveUpdate could not understand how to install this update. You may need to get the latest version of LiveUpdate before you can install this update