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  • 1.  SEPM 14.0.1 LiveUpdate Error

    Posted Nov 20, 2017 03:59 PM

    I get the following message/error when running LiveUpdate from SEPM 14.0.1 RU1 (Build 3752):

    "Failed to clean up LiveUpdate downloaded content"

    What is the cause of this and what is the soution? LiveUpdate still completes.

     

    Thanks in advance!



  • 2.  RE: SEPM 14.0.1 LiveUpdate Error

    Posted Nov 20, 2017 04:06 PM

    Well there should be a little more detail as to which specific content it couldn't remove. I'd start by downloading and running SymDiag on it:

    https://support.symantec.com/en_US/endpoint-protection/troubleshoot-liveupdate.54619.html



  • 3.  RE: SEPM 14.0.1 LiveUpdate Error

    Posted Nov 21, 2017 01:51 PM

    The SymDiag comes back normal.



  • 4.  RE: SEPM 14.0.1 LiveUpdate Error
    Best Answer

    Posted Dec 04, 2017 10:02 AM

    We have resolved this issue. Had to do a complete fresh install of v14.0.1. This was per Symantec Technical Support.