Endpoint Protection

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  • 1.  SEPM definitions outdated

    Posted May 07, 2014 03:19 AM

    Hello,

    Yesterday is checked definitions on one of my clients and i noticed they were outdated and almost a week old.
    I checked my SEPM and the definitions were outdated there also.

    Manually i launched live update on my SEPM and i loaded the new definitions without any problem, however today my SEPM definitions is one day older then definitions @ Symantec so i dont think my servers are updating automatically.

    A kopple of days back i had a crash on my second SEPM server that does load balancing with my main SEPM server.
    Can anyone assist me with restoring my automatic live updates? Im running SEPM 12.1.4013.4013

    Thanks.

    LEVD



  • 2.  RE: SEPM definitions outdated

    Posted May 07, 2014 03:29 AM

    I think i found the issue, anyone knows how this can happen:

     

    outdated.png



  • 3.  RE: SEPM definitions outdated

    Posted May 07, 2014 03:32 AM

    Check it

    The Symantec Endpoint Protection Manager does not update virus definitions successfully through LiveUpdate

    Article:TECH183178  | Created: 2012-03-07  | Updated: 2014-04-23  | Article URL http://www.symantec.com/docs/TECH183178

    https://www-secure.symantec.com/connect/articles/how-configure-proxy-settings-symantec-endpoint-protection-manager-sepm-121



  • 4.  RE: SEPM definitions outdated

    Posted May 07, 2014 03:41 AM

    This is not the issue it worked fine for a long time, i dont use proxy servers.



  • 5.  RE: SEPM definitions outdated

    Posted May 07, 2014 03:52 AM

    Please follow this

    Next Liveupdate Time shows a previous date than the Last Liveupdate Time.

    Article:TECH193870  | Created: 2012-07-27  | Updated: 2014-04-21  | Article URL http://www.symantec.com/docs/TECH193870

    Next Liveupdate Time shows a previous date than the Last Liveupdate Time

    http://www.symantec.com/connect/articles/next-liveupdate-time-shows-previous-date-last-liveupdate-time



  • 6.  RE: SEPM definitions outdated

    Posted May 07, 2014 04:12 AM

    You can change the setting as per above articles and check sepm automatic update or not

    http://www.symantec.com/docs/TECH193870



  • 7.  RE: SEPM definitions outdated

    Posted May 07, 2014 04:23 AM

    deleted long log file



  • 8.  RE: SEPM definitions outdated
    Best Answer

    Posted May 07, 2014 05:05 AM

    I fixed it. Seems like my second SEPM server that crashed for a kopple of days, consumed about 80GB HD space ( for updates ) so ran out of HD space.
    I reserved more space for this server and now SEPM is updating again and show a good next update date.

    Thanks for the help.

    LEVD