Got the original problem solved but my suplimental question still remains:
Where can I find the licensing info? There's no license tab under the Admin menu.
In SEP 11, there is no licensing information in the SEP manager. The license is just a paper license.
http://service1.symantec.com/SUPPORT/ent-security.nsf/2326c6a13572aeb788257363002b62aa/1045d9e1cee1b0ff882573a8005e33fd?OpenDocument