Hi,
I tried to move my SEPM server to a new server following this article http://www.symantec.com/business/support/index?page=content&id=TECH104389. I followed this until the screen where i must give the details for the DB server authentication (DB server, DB name, credentials, ...) I clicked nex and i got the message "The specified database contains user data. Installing a new site will clear all existing data".
I clicked yes and then i received the error "Cannot determine the Symantec Endpoint protection Manager database schema. Use an Existing database that contains ....."
I saw on my original server that the SEPM service was down. I wanted te restart the service but ik keeps stopping.
Event ID 4096: The Java Virtual Machine has exited with a code of -1, the service is being stopped.
I added the event log and the scm-server-0.log
-----------------------------------
Log Name: Application
Source: semsrv
Date: 3/02/2014 17:14:41
Event ID: 4096
Task Category: None
Level: Error
Keywords: Classic
User: N/A
Computer: SVIMESPRDMGM02.beimes02.imes.be
Description:
The Java Virtual Machine has exited with a code of -1, the service is being stopped.
Event Xml:
<Event xmlns="http://schemas.microsoft.com/win/2004/08/events/event">
<System>
<Provider Name="semsrv" />
<EventID Qualifiers="49152">4096</EventID>
<Level>2</Level>
<Task>0</Task>
<Keywords>0x80000000000000</Keywords>
<TimeCreated SystemTime="2014-02-03T16:14:41.000000000Z" />
<EventRecordID>12821</EventRecordID>
<Channel>Application</Channel>
<Computer>SVIMESPRDMGM02.beimes02.imes.be</Computer>
<Security />
</System>
<EventData>
<Data>The Java Virtual Machine has exited with a code of -1, the service is being stopped.</Data>
</EventData>
</Event>
--------------------------------------
Server 1 = server that needs to be moved to the new server
Server 2 = new server
DB = SQL
OS server1, Server2 = Windows Servers 2008R2
I wanted the install the same version op SEPM on Server2 as Server 1 = SEPM12.1.4
scm-server-0.log
--------------------
2014-02-04 09:06:27.248 THREAD 12 SEVERE: ================== Server Environment ===================
2014-02-04 09:06:27.248 THREAD 12 SEVERE: os.name = Windows Server 2008 R2
2014-02-04 09:06:27.248 THREAD 12 SEVERE: os.version = 6.1
2014-02-04 09:06:27.248 THREAD 12 SEVERE: os.arch = x64
2014-02-04 09:06:27.248 THREAD 12 SEVERE: java.version = 1.7.0_25
2014-02-04 09:06:27.248 THREAD 12 SEVERE: java.vendor = Oracle Corporation
2014-02-04 09:06:27.248 THREAD 12 SEVERE: java.vm.name = Java HotSpot(TM) Server VM
2014-02-04 09:06:27.248 THREAD 12 SEVERE: java.vm.version = 23.25-b01
2014-02-04 09:06:27.248 THREAD 12 SEVERE: java.home = C:\Program Files (x86)\Symantec\Symantec Endpoint Protection Manager\jre
2014-02-04 09:06:27.248 THREAD 12 SEVERE: catalina.home = C:\Program Files (x86)\Symantec\Symantec Endpoint Protection Manager\tomcat
2014-02-04 09:06:27.264 THREAD 12 SEVERE: java.user = null
2014-02-04 09:06:27.264 THREAD 12 SEVERE: user.language = en
2014-02-04 09:06:27.264 THREAD 12 SEVERE: user.country = US
2014-02-04 09:06:27.264 THREAD 12 SEVERE: scm.server.version = 12.1.4013.4013
2014-02-04 09:06:29.592 THREAD 12 INFO: Server startup
2014-02-04 09:06:29.686 THREAD 12 SEVERE: in: com.sygate.scm.server.servlet.StartupServlet
com.sygate.scm.server.util.ScmServerError: Can't read local setting from database!
at com.sygate.scm.server.servlet.StartupServlet.registerServer(StartupServlet.java:383)
at com.sygate.scm.server.servlet.StartupServlet.init(StartupServlet.java:136)
at org.apache.catalina.core.StandardWrapper.initServlet(StandardWrapper.java:1266)
at org.apache.catalina.core.StandardWrapper.loadServlet(StandardWrapper.java:1185)
at org.apache.catalina.core.StandardWrapper.load(StandardWrapper.java:1080)
at org.apache.catalina.core.StandardContext.loadOnStartup(StandardContext.java:5027)
at org.apache.catalina.core.StandardContext.startInternal(StandardContext.java:5314)
at org.apache.catalina.util.LifecycleBase.start(LifecycleBase.java:150)
at org.apache.catalina.core.ContainerBase.addChildInternal(ContainerBase.java:901)
at org.apache.catalina.core.ContainerBase.addChild(ContainerBase.java:877)
at org.apache.catalina.core.StandardHost.addChild(StandardHost.java:633)
at org.apache.catalina.startup.HostConfig.deployDescriptor(HostConfig.java:657)
at org.apache.catalina.startup.HostConfig$DeployDescriptor.run(HostConfig.java:1637)
at java.util.concurrent.Executors$RunnableAdapter.call(Executors.java:471)
at java.util.concurrent.FutureTask$Sync.innerRun(FutureTask.java:334)
at java.util.concurrent.FutureTask.run(FutureTask.java:166)
at java.util.concurrent.ThreadPoolExecutor.runWorker(ThreadPoolExecutor.java:1145)
at java.util.concurrent.ThreadPoolExecutor$Worker.run(ThreadPoolExecutor.java:615)
at java.lang.Thread.run(Thread.java:724)
2014-02-04 09:06:29.779 THREAD 12 SEVERE: DomainId: null
SiteId: null
ServerId: 33E55941AC1F650C01328D645DCF4EF3
SystemEventId: 1281
EventDesc: Unexpected server error.
MessageId: 1
ErrorCode: 268500992
com.sygate.scm.server.util.ScmServerError: Can't read local setting from database!
at com.sygate.scm.server.servlet.StartupServlet.registerServer(StartupServlet.java:383)
at com.sygate.scm.server.servlet.StartupServlet.init(StartupServlet.java:136)
at org.apache.catalina.core.StandardWrapper.initServlet(StandardWrapper.java:1266)
at org.apache.catalina.core.StandardWrapper.loadServlet(StandardWrapper.java:1185)
at org.apache.catalina.core.StandardWrapper.load(StandardWrapper.java:1080)
at org.apache.catalina.core.StandardContext.loadOnStartup(StandardContext.java:5027)
at org.apache.catalina.core.StandardContext.startInternal(StandardContext.java:5314)
at org.apache.catalina.util.LifecycleBase.start(LifecycleBase.java:150)
at org.apache.catalina.core.ContainerBase.addChildInternal(ContainerBase.java:901)
at org.apache.catalina.core.ContainerBase.addChild(ContainerBase.java:877)
at org.apache.catalina.core.StandardHost.addChild(StandardHost.java:633)
at org.apache.catalina.startup.HostConfig.deployDescriptor(HostConfig.java:657)
at org.apache.catalina.startup.HostConfig$DeployDescriptor.run(HostConfig.java:1637)
at java.util.concurrent.Executors$RunnableAdapter.call(Executors.java:471)
at java.util.concurrent.FutureTask$Sync.innerRun(FutureTask.java:334)
at java.util.concurrent.FutureTask.run(FutureTask.java:166)
at java.util.concurrent.ThreadPoolExecutor.runWorker(ThreadPoolExecutor.java:1145)
at java.util.concurrent.ThreadPoolExecutor$Worker.run(ThreadPoolExecutor.java:615)
at java.lang.Thread.run(Thread.java:724)
com.sygate.scm.server.util.ServerException: Unexpected server error.
at com.sygate.scm.server.util.ServerLogger.log(ServerLogger.java:399)
at com.sygate.scm.server.util.ServerLogger.log(ServerLogger.java:364)
at com.sygate.scm.server.util.ServerLogger.log(ServerLogger.java:360)
at com.sygate.scm.server.util.ServerLogger.log(ServerLogger.java:356)
at com.sygate.scm.server.servlet.StartupServlet.init(StartupServlet.java:314)
at org.apache.catalina.core.StandardWrapper.initServlet(StandardWrapper.java:1266)
at org.apache.catalina.core.StandardWrapper.loadServlet(StandardWrapper.java:1185)
at org.apache.catalina.core.StandardWrapper.load(StandardWrapper.java:1080)
at org.apache.catalina.core.StandardContext.loadOnStartup(StandardContext.java:5027)
at org.apache.catalina.core.StandardContext.startInternal(StandardContext.java:5314)
at org.apache.catalina.util.LifecycleBase.start(LifecycleBase.java:150)
at org.apache.catalina.core.ContainerBase.addChildInternal(ContainerBase.java:901)
at org.apache.catalina.core.ContainerBase.addChild(ContainerBase.java:877)
at org.apache.catalina.core.StandardHost.addChild(StandardHost.java:633)
at org.apache.catalina.startup.HostConfig.deployDescriptor(HostConfig.java:657)
at org.apache.catalina.startup.HostConfig$DeployDescriptor.run(HostConfig.java:1637)
at java.util.concurrent.Executors$RunnableAdapter.call(Executors.java:471)
at java.util.concurrent.FutureTask$Sync.innerRun(FutureTask.java:334)
at java.util.concurrent.FutureTask.run(FutureTask.java:166)
at java.util.concurrent.ThreadPoolExecutor.runWorker(ThreadPoolExecutor.java:1145)
at java.util.concurrent.ThreadPoolExecutor$Worker.run(ThreadPoolExecutor.java:615)
at java.lang.Thread.run(Thread.java:724)
Caused by: com.sygate.scm.server.util.ScmServerError: Can't read local setting from database!
at com.sygate.scm.server.servlet.StartupServlet.registerServer(StartupServlet.java:383)
at com.sygate.scm.server.servlet.StartupServlet.init(StartupServlet.java:136)
... 17 more
2014-02-04 09:06:30.123 THREAD 12 SEVERE: Cannot insert the value NULL into column 'SITE_ID', table 'SymantecEndpointProtection.sepuser.SERVER_SYSTEM_LOG_2'; column does not allow nulls. INSERT fails.
java.sql.SQLException: Cannot insert the value NULL into column 'SITE_ID', table 'SymantecEndpointProtection.sepuser.SERVER_SYSTEM_LOG_2'; column does not allow nulls. INSERT fails.
at net.sourceforge.jtds.jdbc.SQLDiagnostic.addDiagnostic(SQLDiagnostic.java:368)
at net.sourceforge.jtds.jdbc.TdsCore.tdsErrorToken(TdsCore.java:2820)
at net.sourceforge.jtds.jdbc.TdsCore.nextToken(TdsCore.java:2258)
at net.sourceforge.jtds.jdbc.TdsCore.getMoreResults(TdsCore.java:632)
at net.sourceforge.jtds.jdbc.JtdsStatement.processResults(JtdsStatement.java:584)
at net.sourceforge.jtds.jdbc.JtdsStatement.executeSQL(JtdsStatement.java:546)
at net.sourceforge.jtds.jdbc.JtdsPreparedStatement.executeUpdate(JtdsPreparedStatement.java:504)
at org.apache.tomcat.dbcp.dbcp.DelegatingPreparedStatement.executeUpdate(DelegatingPreparedStatement.java:105)
at org.apache.tomcat.dbcp.dbcp.DelegatingPreparedStatement.executeUpdate(DelegatingPreparedStatement.java:105)
at com.sygate.scm.server.util.logging.ServerSystemLogRecord.doLog(ServerSystemLogRecord.java:167)
at com.sygate.scm.server.util.logging.DbLogHandler.publish(DbLogHandler.java:62)
at java.util.logging.Logger.log(Logger.java:610)
at com.sygate.scm.server.util.ServerLogger.log(ServerLogger.java:401)
at com.sygate.scm.server.util.ServerLogger.log(ServerLogger.java:364)
at com.sygate.scm.server.util.ServerLogger.log(ServerLogger.java:360)
at com.sygate.scm.server.util.ServerLogger.log(ServerLogger.java:356)
at com.sygate.scm.server.servlet.StartupServlet.init(StartupServlet.java:314)
at org.apache.catalina.core.StandardWrapper.initServlet(StandardWrapper.java:1266)
at org.apache.catalina.core.StandardWrapper.loadServlet(StandardWrapper.java:1185)
at org.apache.catalina.core.StandardWrapper.load(StandardWrapper.java:1080)
at org.apache.catalina.core.StandardContext.loadOnStartup(StandardContext.java:5027)
at org.apache.catalina.core.StandardContext.startInternal(StandardContext.java:5314)
at org.apache.catalina.util.LifecycleBase.start(LifecycleBase.java:150)
at org.apache.catalina.core.ContainerBase.addChildInternal(ContainerBase.java:901)
at org.apache.catalina.core.ContainerBase.addChild(ContainerBase.java:877)
at org.apache.catalina.core.StandardHost.addChild(StandardHost.java:633)
at org.apache.catalina.startup.HostConfig.deployDescriptor(HostConfig.java:657)
at org.apache.catalina.startup.HostConfig$DeployDescriptor.run(HostConfig.java:1637)
at java.util.concurrent.Executors$RunnableAdapter.call(Executors.java:471)
at java.util.concurrent.FutureTask$Sync.innerRun(FutureTask.java:334)
at java.util.concurrent.FutureTask.run(FutureTask.java:166)
at java.util.concurrent.ThreadPoolExecutor.runWorker(ThreadPoolExecutor.java:1145)
at java.util.concurrent.ThreadPoolExecutor$Worker.run(ThreadPoolExecutor.java:615)
at java.lang.Thread.run(Thread.java:724)