Endpoint Protection

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  • 1.  Server 2008 & Symantec Auto Upgrade Agent

    Posted Dec 11, 2009 12:03 PM
    All -

    I just upraded a Symantec Inviroment to RU5 with sucess however I noticed that the 08 Machines never recieved the 11.0.5 package upgrade. Apon further investagation I noticed that the symantec Auto upgrade service wasnt installed under services. Is this normal? How do i get it to install?

    Thanks for your help!!!!!


  • 2.  RE: Server 2008 & Symantec Auto Upgrade Agent

    Posted Dec 11, 2009 12:05 PM
     Do you see any  errors/ warning in event viewer regarding failed installation or any file getting blocked.
    Do you have the UAC turned ON on the 2k8 servers as even that can block the install.


  • 3.  RE: Server 2008 & Symantec Auto Upgrade Agent

    Posted Dec 11, 2009 12:43 PM
    No errors in the event viewer under application or System and UAC is turned off....


  • 4.  RE: Server 2008 & Symantec Auto Upgrade Agent

    Posted Dec 13, 2009 10:42 PM

    The Symantec Auto Upgrade service is not created by a fresh SEP client installation. It is created and left behind after auto-upgrade has been run at least once.

    Executable: C:\Program Files\Symantec\Symantec Endpoint Protection\SmcLU\Setup\smcinst.exe