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Service Desk Discussions Functionality - You can only delete your posts

  • 1.  Service Desk Discussions Functionality - You can only delete your posts

    Posted Sep 22, 2011 07:54 AM

    Hallo,

     

    We want to start with the Discussions functionality in Service Desk 7.1.

    But we have a constraint. By default the administrator (moderator) can’t delete any posts made by users.

    If you try to delete a post of another user you get the error message: “You can only delete your posts"

    As a moderator you want to have the possibility to remove unwanted posts.

    Is there a possibility to change this default behavior?

     

    Thank you,

     

    Willem