ServiceDesk

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  • 1.  Service Desk Incident status showing OUT OF TIME

    Posted Sep 22, 2012 03:19 AM
      |   view attached

    HI

    When service desk administrator receives any incident the status of that incident showing OUT OF TIME



  • 2.  RE: Service Desk Incident status showing OUT OF TIME
    Best Answer

    Posted Sep 22, 2012 03:28 AM

    Hi,

    Check this artical

    ServiceDesk tickets show status of "OUT OF TIME" and priority of "Emergency" upon creation

    http://www.symantec.com/connect/articles/servicedesk-tickets-show-status-out-time-and-priority-emergency-upon-creation

    http://www.symantec.com/business/support/index?page=content&id=TECH155393