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ServiceDesk 7.5 - Hide KB Search and Change Report icon and its fuction on All User Screen

  • 1.  ServiceDesk 7.5 - Hide KB Search and Change Report icon and its fuction on All User Screen

    Posted Mar 15, 2013 02:14 PM

    Hi Fellas,

    Is that a way to hide KB Search pane and Change Report Icon from end user(All User) screen.

    This is only needed for end user and should be viewable by the rest of other group.

    Thanks

    _Ramlan_



  • 2.  RE: ServiceDesk 7.5 - Hide KB Search and Change Report icon and its fuction on All User Screen

    Broadcom Employee
    Posted Mar 15, 2013 04:50 PM

    The Change Report option is controlled by the web parts configuration. You can easily remove this by editing the page settings. You can also delete the Search KB web part from the page as well.



  • 3.  RE: ServiceDesk 7.5 - Hide KB Search and Change Report icon and its fuction on All User Screen

    Posted Apr 01, 2013 01:35 PM

    Thanx TGiles...I found the way to hide in web part editing.