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ServiceDesk 7.5 January 24 Webcast - Now Available On Demand

  • 1.  ServiceDesk 7.5 January 24 Webcast - Now Available On Demand

    Posted Jan 09, 2013 01:24 PM

    This webinar will provide an overview of the configuration features, functionality and capabilities in the new ServiceDesk 7.5 release.

    Topics / Agenda:

    • Incident Classification
    • Service Queues and Routing Rules
    • SLA Management
    • Automated Notifications
    • Rulesets
    • Best Practices

    Download the Webcast here: http://bit.ly/11UyRAY

    Duration: 47 minutes
     

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