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  • 1.  ServiceDesk 7.5 MP1 Release

    Posted May 08, 2013 05:42 PM

    might as well make a new thread to ask. 

     

    When is it coming out?

    What is in it?

    How do we install it?



  • 2.  RE: ServiceDesk 7.5 MP1 Release
    Best Answer

    Broadcom Employee
    Posted May 08, 2013 05:55 PM

    The ServiceDesk 7.5 MP1 release is scheduled for May 20th. All the documentation for this release will be made available at the same time. This will include instructions on applying the update and a list of fixes included in the release.



  • 3.  RE: ServiceDesk 7.5 MP1 Release

    Posted May 10, 2013 06:35 PM

    Thanks TGiles.



  • 4.  RE: ServiceDesk 7.5 MP1 Release

    Broadcom Employee
    Posted May 20, 2013 11:16 AM

    I've just been informed that there will be a slight delay in making MP1 available. Our PL file build team has informed us that they will be delaying the updated PL file until Thursday May 23rd. 

    This delay has nothing to do with the MP1 build itself, but with a process issue within the PL build team.

    Thanks.



  • 5.  RE: ServiceDesk 7.5 MP1 Release

    Posted May 20, 2013 11:27 AM

    Is there any way/chance of getting the "instructions on applying the update and a list of fixes included in the release" before the 23rd.



  • 6.  RE: ServiceDesk 7.5 MP1 Release

    Posted May 20, 2013 12:21 PM

    Same question as jbrown, can we get install and fix details prior to Thursday?



  • 7.  RE: ServiceDesk 7.5 MP1 Release

    Broadcom Employee
    Posted May 20, 2013 12:39 PM

    Unfortunately it is Symantec policy to not release any documentation for a release ahead of the release. 

     



  • 8.  RE: ServiceDesk 7.5 MP1 Release

    Posted May 23, 2013 08:23 AM

    Is MP1 now available, and if so where are the instructions for download and release info?

     

    Thank You



  • 9.  RE: ServiceDesk 7.5 MP1 Release

    Posted May 23, 2013 01:50 PM

    SD 7.5 MP1 has appeared in SIM for me and there is a link to the release notes here: http://www.symantec.com/business/support/index?page=content&id=DOC6515



  • 10.  RE: ServiceDesk 7.5 MP1 Release

    Posted May 23, 2013 01:52 PM

    ServiceDesk 7.5 MP1 is live.

    For documentation, see the following post:
    https://www-secure.symantec.com/connect/forums/servicedesk-75-mp1-documentation

    Kindest Regards,

    CNWilliams