Endpoint Protection

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  • 1.  setup downloaded but installation issue

    Posted Sep 30, 2014 05:47 AM

    Error snapshot attach

    error.PNG



  • 2.  RE: setup downloaded but installation issue

    Posted Sep 30, 2014 05:51 AM

    Check it

    Windows Program Compatibility Assistant advises that this program may not have installed correctly when installing Symantec Endpoint Protection 12.1 RU2

    Article:TECH198595  | Created: 2012-10-18  | Updated: 2012-10-25  | Article URL http://www.symantec.com/docs/TECH198595


  • 3.  RE: setup downloaded but installation issue

    Posted Sep 30, 2014 05:53 AM

    You need to extract and then install or run the setup.exe



  • 4.  RE: setup downloaded but installation issue

    Posted Sep 30, 2014 05:55 AM

    (AJ) It is a server setup not of client.

    (Rafeeq) I am trying to extract the setup.



  • 5.  RE: setup downloaded but installation issue

    Posted Sep 30, 2014 06:00 AM

    You can extract the setup and disabled UAC.



  • 6.  RE: setup downloaded but installation issue

    Posted Sep 30, 2014 06:01 AM

    What is the way to extract the setup?



  • 7.  RE: setup downloaded but installation issue

    Posted Sep 30, 2014 06:08 AM

    Right Click Setup -> 7-ZIP -> extract Here



  • 8.  RE: setup downloaded but installation issue

    Posted Sep 30, 2014 06:29 AM

    right click and select extract...:) if you dont find that option then you dont have 7zip installed.

    if you dont have 7Zip download it from here

    http://www.7-zip.org/download.html



  • 9.  RE: setup downloaded but installation issue

    Broadcom Employee
    Posted Sep 30, 2014 07:23 AM

    Hi,

    Could you share the size of downloaded part1 file.

    Are you able to extract any other downloaded file like Part2 or any setup file.



  • 10.  RE: setup downloaded but installation issue
    Best Answer

    Posted Sep 30, 2014 08:01 AM

    That's for 7zip, it has nothing to do with SEP.

    You can select this program installed correctly and be done with it



  • 11.  RE: setup downloaded but installation issue

    Posted Oct 02, 2014 04:25 AM

    Installed success. When choose this program installed correctly.



  • 12.  RE: setup downloaded but installation issue

    Posted Oct 02, 2014 07:57 AM

    Yes, that is what you needed to select as I mentioned.



  • 13.  RE: setup downloaded but installation issue

    Posted Oct 03, 2014 01:04 AM

    Thanks Brian smiley