Endpoint Protection

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  • 1.  Silent uninstall of SEP11 without need of password.

    Posted Jan 25, 2011 03:27 PM

    Hello,

    Our company has a need to script out an uninstall method for removing the SEP11 client without the need of a password.  I've read that this information is privileged so please let me know what information you'd need from me in order to acquire the instructions.

    Thank you,

    Alex



  • 2.  RE: Silent uninstall of SEP11 without need of password.

    Posted Jan 25, 2011 03:37 PM

    If you set a password for client uninstallation, you cannot uninstall the client silently. Clients with an uninstall password are prompted for the password, which must be entered manually. To uninstall the client silently, disable the password.

    How to uninstall Symantec Endpoint Protection (SEP) client silently using the command line

    http://www.symantec.com/business/support/index?page=content&id=TECH105827&locale=en_US

     

    Thread - https://www-secure.symantec.com/connect/forums/how-uninstall-symantec-endpoint-protection-sep-client-silently-using-command-line



  • 3.  RE: Silent uninstall of SEP11 without need of password.



  • 4.  RE: Silent uninstall of SEP11 without need of password.

    Posted Jan 25, 2011 03:56 PM

    Considerations if an uninstall password is in place
    If you set a password for client uninstallation, you cannot uninstall the client silently. Clients with an uninstall password are prompted for the password, which must be entered manually. To uninstall the client silently, disable the password.
     

    Are there some registry edits to accomplish this?  I've already tried a few things mentioned in the above links but have had no luck in removing the prompt during the remote uninstall process.  Is there a SEPM procedure to affect all clients?

    Thank you.
     



  • 5.  RE: Silent uninstall of SEP11 without need of password.

    Posted Jan 25, 2011 04:10 PM

    Navigate to   HKEY_LOCAL_MACHINE\SOFTWARE\Symantec\Symantec Endpoint Protection\AV\AdministratorOnly\Security

    The value of  UseVPUninstallPassword  should  be changed to 0



  • 6.  RE: Silent uninstall of SEP11 without need of password.

    Posted Jan 25, 2011 04:38 PM

    This key is not present and when added didn't make a difference after a reboot.  The prompt still reared it's ugly head.

    The build of SEP in question is 11.0.6100.645 in case that makes a difference.

     



  • 7.  RE: Silent uninstall of SEP11 without need of password.

    Posted Jan 26, 2011 01:03 AM

    There’s a registry key that allows you to enable/disable the use of the uninstall password.
    [HKLM\SOFTWARE\Symantec\Symantec Endpoint Protection\AV\AdministratorOnly\Security]
    “LockUnloadServices”=dword:00000000
    “UseVPUninstallPassword”=dword:00000000
     



  • 8.  RE: Silent uninstall of SEP11 without need of password.
    Best Answer

    Posted Jan 26, 2011 10:35 AM

    I'm pretty sure, none of the above would work..

    check this.you can create a batch file to stop smc, and then delete smcinst data, then u can do a uninstaller using cmd line.

    https://www-secure.symantec.com/connect/articles/how-uninstall-symantec-endpoint-client-if-uninstall-password-place



  • 9.  RE: Silent uninstall of SEP11 without need of password.

    Posted Jan 26, 2011 04:17 PM

    Scripting out the data in your link above combined with...

    msiexec.exe /norestart /x{insert product code here} REMOVE=ALL /qn

    works for my environment and likely others as well.

    Rafeeq, you are a gentleman and a scholar.