Endpoint Protection

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  • 1.  SMC command line won't run on client workstation

    Posted Oct 21, 2009 02:46 AM
    when I type smc I get  'smc' is not recognised as an internal or external command, operable program or batch file.
    I need to dump the config to a text file for a security audit.
    What am I doing wrong?
    I'm running 11.04

    thanks
    mp


  • 2.  RE: SMC command line won't run on client workstation

    Posted Oct 21, 2009 02:56 AM
    Hi,

    I think you should try to repair the SEP client from Add/Remove programs.

    If the issue persists, please try the steps below:

    1. Right Click 'My Computer' & Select Properties
    2. In the Advanced Tab select 'Environment Variables'
    3. In the 'System Variables' text box scroll down and Highlight 'Path'
    4. Choose to Edit
    5. Look for Variable Value
    6. Without changing the existing contents; at the end of the sting, add the exact path for the 'symcorpui.exe' file. (e.g.: By Default the installation path of the file is "C:\Program Files\Symantec\Symantec Endpoint Protection")
    7. Once done; Click Ok on all the open properties pages.

    What we are doing here is setting a path to SEP folder manually, in case it is corrupt/misconfigured.

    You can also make sure that the smc exe exists in that location.

    Best Regards,
    Aniket


  • 3.  RE: SMC command line won't run on client workstation

    Posted Oct 21, 2009 02:56 AM
    The smc -stop and smc-start are the ccommands that run from the run window and not from the command prompt. In case you are looking for ssomething else please do let me know.






  • 4.  RE: SMC command line won't run on client workstation

    Posted Oct 21, 2009 02:59 AM

    smc.exe is responsible process for server client communication. If you want to to know the configuration use the command smc [-p password] -exportconfig <filename> for more info refer
    Available Command-Line Options for Smc.exe
    http://service1.symantec.com/SUPPORT/ent-security.nsf/904c88a5602c2de3882573410063493c/d02aafed7241b975802573aa0037fb30?OpenDocument

     


  • 5.  RE: SMC command line won't run on client workstation

    Posted Oct 22, 2009 09:20 PM

    To run the smc command, you need to change the directory to the SEP installation directory which is typically

    C:\Program Files\Symantec\Symantec Endpoint Protection